Partner, Director of Client Service, Response Labs
At Response Labs, Jen is responsible for leading all client service activities. Under her guidance, Response Labs has produced award-winning email marketing campaigns for our industry-leading, enterprise-level Clients. She’s paved the way to help Clients overcome the challenges of consolidating marketing activity after a merger and navigate and respond to the uncharted waters of the COVID-19 pandemic.
Prior to her role at Response Labs, Jen was a Global Campaign Manager at Under Armour where she managed cross functional campaigns featuring top athletes, as well as the largest footwear launch in company history at the time. Earlier in her career, Jen was an Account Supervisor at Barkley working on Blue Bunny ice cream.
When not leading the CRM and loyalty activities for Response Labs clients, Jen can be found chasing her 2 kids around their Baltimore neighborhood with her husband.